How It Works

How to ask a question

1. Click on Ask a Question

2. Fill in your details and click the “Log on to talk online with a librarian” button.

3. We’ll do a quick check to make sure your computer works with ours.

4. Stay online and wait to talk to a librarian. 

Tips

• We may be busy with another student. Please stay online and we’ll be with you as soon as we can.
• We will send you a message when we are free.
• We do ask questions - this helps us find the info you’re after.
• We’ll email your session details at the end, including all the links.
• Popup blockers in your browser must be turned off for the software to work.

Personal Matters

AnyQuestions.co.nz is not a counselling service. If you would like to talk to someone about a personal matter, some excellent calling numbers are:

• Kidsline 0800 543 754
• Youthline 0800 376 633

Unacceptable use of AnyQuestions.co.nz includes the following:

• Using racist/sexist, offensive or obscene language.
• Using the service to transmit messages that harass or threaten the operators.
• Visiting an objectionable website while in session with an operator
• Deliberately time wasting in a way that denies service to other legitimate users.
• Any form of vandalism, including damaging computer systems or networks and knowingly introducing programs such as computer viruses and worms.

AnyQuestions.co.nz reserves the right to disconnect users at the operator’s discretion.